Weird issues with skype
Tali Sarnetzky
Hi everyone.
I have had a very odd issue with Skype for the last 24 hours or so. First, nothing worked. I couldn't call anyone or message anyone. Then, I tried to sign out and cannot sign back in. It keeps saying loading and then returns to the sign in with this account screen. When I tried to sign in on Skype. com, I got a message that the website timed out. I am not sure what to do. Mind you, the only way for me to make international calls is through Skype or Facetime and I live in Israel, so I don't think I can call Microsoft Accessibility from here. Any advice would be very very appreciated! Cheers, Tali |
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What version of skype are you running, what version of windows as well? What screen reader? What steps have you taken to troubleshoot besides signing out. Also have you tried rebooting the computer etc?
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-----Original Message-----
From: main@skypeenglish.groups.io <main@skypeenglish.groups.io> On Behalf Of Tali Sarnetzky Sent: Tuesday, May 17, 2022 7:13 PM To: skypeenglish@groups.io Subject: [skypeenglish] Weird issues with skype Hi everyone. I have had a very odd issue with Skype for the last 24 hours or so. First, nothing worked. I couldn't call anyone or message anyone. Then, I tried to sign out and cannot sign back in. It keeps saying loading and then returns to the sign in with this account screen. When I tried to sign in on Skype. com, I got a message that the website timed out. I am not sure what to do. Mind you, the only way for me to make international calls is through Skype or Facetime and I live in Israel, so I don't think I can call Microsoft Accessibility from here. Any advice would be very very appreciated! Cheers, Tali |
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Kimmie
Hi Tali. If you have be my eyes on your phone, you can go to microsoft that way. You don't need to pay for it either. That's what I do.
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-----Original Message----- |
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Tali Sarnetzky
Thank you Kimmie, I did not know that!
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I always let Skype update automatically and after uninstalling it, I got the latest version from the internet. I run Windows 10, latest version, and Jaws 2022 up to date, although I have NVDA on the computer as well if I need to use it. I tried system restore but it did not help. On 5/18/22, Kimmie <pegasus21@...> wrote:
Hi Tali. If you have be my eyes on your phone, you can go to microsoft that --
My first book on Kindle, (now accessible!), The View From Here, can be found at: www.amazon.com/dp/B009ESXJAW |
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Kimmie
Yeah they're pretty good and not only that, but it's opened 24 hours.
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-----Original Message----- |
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I totally forgot to ask what version of the scripts if any are you running, also test with nvda in case this is a jaws issue. Also test with narrator if you didn't already.
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-----Original Message-----
From: main@skypeenglish.groups.io <main@skypeenglish.groups.io> On Behalf Of Tali Sarnetzky Sent: Tuesday, May 17, 2022 7:25 PM To: main@skypeenglish.groups.io Subject: Re: [skypeenglish] Weird issues with skype Thank you Kimmie, I did not know that! I always let Skype update automatically and after uninstalling it, I got the latest version from the internet. I run Windows 10, latest version, and Jaws 2022 up to date, although I have NVDA on the computer as well if I need to use it. I tried system restore but it did not help. On 5/18/22, Kimmie <pegasus21@...> wrote: Hi Tali. If you have be my eyes on your phone, you can go to microsoft -- My first book on Kindle, (now accessible!), The View From Here, can be found at: www.amazon.com/dp/B009ESXJAW |
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Tali Sarnetzky
I have tried with both NVDA and Narrator, but the problem persists.
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I'm starting to suspect that my account has been corrupted somehow. On 5/18/22, Sarah k Alawami <marrie12@...> wrote:
I totally forgot to ask what version of the scripts if any are you running, --
My first book on Kindle, (now accessible!), The View From Here, can be found at: www.amazon.com/dp/B009ESXJAW |
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What version of the scripts are you running, what version of skype? You have, unless I missed it, failed to answer these questions. If I did miss the answers, my apologies. Sarah Alawami, owner of TFFP. . For more info go to our website. . to subscribe to the feed click here Our discord is where you will know when we go live on youtube, twitch and odysee. Thanks Restream staff. Videos of some of our podcasts can be found on odysee You can support the podcast by subscribing via the tip jar. You will get early access episodes plus no adds. If you cannot do that, then leave a 5 star rating on our podcast using your podcast directory's rating system. On 17 May 2022, at 22:25, Tali Sarnetzky wrote:
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Tali Sarnetzky
The latest of both. I make sure to update regularly and let skype
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update automatically. On 5/18/22, Sarah k Alawami <marrie12@...> wrote:
What version of the scripts are you running, what version of skype? You --
My first book on Kindle, (now accessible!), The View From Here, can be found at: www.amazon.com/dp/B009ESXJAW |
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Doug Lee
Regarding the messages you already got on this: I doubt this is related to any screen reader, scripts/add-ons,
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or even accessibility. It sounds like more of a Skype technical or permission problem. A few questions: Do you use a VPN? Did you change Internet services recently, replace or reset your router, or change how your computer connects to it? I'm not aware of any international diplomatic relations issues that would cause this, but I'll include that thought in case you know something I don't. Do you have any other Skype-capable devices you could try? That's all I can think of for now. On Wed, May 18, 2022 at 05:13:12AM +0300, Tali Sarnetzky wrote:
Hi everyone. I have had a very odd issue with Skype for the last 24 hours or so. First, nothing worked. I couldn't call anyone or message anyone. Then, I tried to sign out and cannot sign back in. It keeps saying loading and then returns to the sign in with this account screen. When I tried to sign in on Skype. com, I got a message that the website timed out. I am not sure what to do. Mind you, the only way for me to make international calls is through Skype or Facetime and I live in Israel, so I don't think I can call Microsoft Accessibility from here. Any advice would be very very appreciated! Cheers, Tali -- Doug Lee dgl@... http://www.dlee.org In healthy competition, the best battles are not for status, but for excellence; and the battles are not between me and you, but between you and you, and between me and me. (08/15/2009) |
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Tali Sarnetzky
I haven't tried a VPN for years! And no, no changes in internet. which
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is why it was very surprising. I also thought of an International sort of an attack on Microsoft related products in Israel, but so far, nothing has come up in the news... I really appreciate everyone's assistance in trying to figure this out. At least now I know I have a way of contacting Microsoft help without Skype itself, so I plan to do that as soon as I finish my work for the day. On 5/18/22, Doug Lee <dgl@...> wrote:
Regarding the messages you already got on this: I doubt this is related to --
My first book on Kindle, (now accessible!), The View From Here, can be found at: www.amazon.com/dp/B009ESXJAW |
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Michele Barbi
I agree with Doug, sounds more like a technical/connection issue, not accessibility. I had a problem yesterday where I did not see many contacts and I needed to close Skype and restart it. Don't know if it can have anything to do, but my hotmail account recently gave me an error in Thunderbird which actually fixed it by itself as far as I can tell.
Bye! Barbuz -- Inviato da Thunderbird su Windows 10 |
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Tali Sarnetzky
Well, Microsoft accessibility were very kind and patient. I am about
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to run a windows repair file. Hope it will help. On 5/18/22, Michele Barbi <barbi.michele@...> wrote:
I agree with Doug, sounds more like a technical/connection issue, not --
My first book on Kindle, (now accessible!), The View From Here, can be found at: www.amazon.com/dp/B009ESXJAW |
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Tali Sarnetzky
No luck. The problem still persists.
I will let you all know as soon as I manage to solve it. Again, thank you so much everyone for your input. On 5/18/22, Tali Sarnetzky via groups.io <tali.sarnetzky@...> wrote: Well, Microsoft accessibility were very kind and patient. I am about -- My first book on Kindle, (now accessible!), The View From Here, can be found at: www.amazon.com/dp/B009ESXJAW |
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Fun. Let us know what happens. Hope you can get your problem fixed. Good luck.
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-----Original Message-----
From: main@skypeenglish.groups.io <main@skypeenglish.groups.io> On Behalf Of Tali Sarnetzky Sent: Wednesday, May 18, 2022 3:46 AM To: main@skypeenglish.groups.io Subject: Re: [skypeenglish] Weird issues with skype Well, Microsoft accessibility were very kind and patient. I am about to run a windows repair file. Hope it will help. On 5/18/22, Michele Barbi <barbi.michele@...> wrote: I agree with Doug, sounds more like a technical/connection issue, not -- My first book on Kindle, (now accessible!), The View From Here, can be found at: www.amazon.com/dp/B009ESXJAW |
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Pramit
Hi Tali, First of all, do check if there is any update available for skype and do update it. In case you are using a subscription plan check if it's still valid and has not expired. On Wed, May 18, 2022 at 7:43 AM Tali Sarnetzky <tali.sarnetzky@...> wrote: Hi everyone. |
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Michele Barbi
Hey Tali and all, I figured out that there is an hotfix for Skype for Windows desktop 8.83 ending with number 409, I cannot guarantee it can fix your issue but it's worth a try. If you don't see the update trhough Check for updates feature, try going here: www.skype.com/go/getskype-full
Bye! Barbuz -- Inviato da Thunderbird su Windows 10 |
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Tali Sarnetzky
Hi.
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My Skype Out is current and I can't even get to the fix you so kindly offered, because the website does not come up. It gives me an error. I might have to call Microsoft again... On 5/19/22, Michele Barbi <barbi.michele@...> wrote:
Hey Tali and all, I figured out that there is an hotfix for Skype for --
My first book on Kindle, (now accessible!), The View From Here, can be found at: www.amazon.com/dp/B009ESXJAW |
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Tali Sarnetzky
Hi everyone.
I am not sure what gave me the idea, but I decided to reboot the router and Voila! Skype is working again. Talk about a reason to get white hairs! lol Again, thank you to all of you for your kind assistance! Best, Tali On 5/19/22, Tali Sarnetzky via groups.io <tali.sarnetzky@...> wrote: Hi. -- My first book on Kindle, (now accessible!), The View From Here, can be found at: www.amazon.com/dp/B009ESXJAW |
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Mike DeZinno
Dear Tali,
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Thank you for the reminder that some times the simple solution is the best and what we should try first! LOL Good luck now that you are up and running again. Mike At 03:38 AM 5/19/2022 Thursday, you wrote: Hi everyone. |
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