Skype script installation check (was Re: [skypeenglish] Skype sign-in focus problem finally identified, workaround available)
Doug Lee
Luis, I remember you! Nice to see you're doing well. You sent this message to the SkypeEnglish list, where I am responding also in case these tips are useful to other people.
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The best way to find out if my scripts are running is to type Insert+Q from within Skype. My Skype scripts, and pretty much all of my scripts, will respond by first giving a revision number and then the application name. If you do not hear a revision number, my scripts are not running. By "Microsoft scripts," I assume you mean the Vispero / Freedom Scientific scripts that now come with JAWS. If you are running my scripts, you are not running those. If you need to install or re-install my scripts, just run the installer, from https://www.dlee.org/skype/ where the current release resides (there's a download link in the user guide you will see at that address), or from a local copy if you prefer and have one. If you run the installer when you already have my scripts installed, the installer will first run the uninstaller for the currently installed scripts. Let that removal finish so that the new installation will be clean of any remnants from the current installation.
On Fri, Jan 29, 2021 at 05:29:00AM +0200, Luis Thorin wrote:
Hi Doug, how are you? This is Luis Thorin from Blind inc. I have been a member of your page for a long time, and I need to make sure I am setting everything up properly. I have done yearly backup and restoere and I need to know how to verifyeverything is working with your scripts and then there's the Microsoft scripts which I hope I am not using. How can I re-install everything or check if everything is as it should be? Thank you. I am living in Samos, Greece for the last 8 years. It is very nice here. Please let me know if you are planning to come to Greece, and maybe we can meet or talk. Have a great month. Luis -- Doug Lee dgl@... http://www.dlee.org Level Access doug.lee@... http://www.LevelAccess.com "Believe, when you are most unhappy, that there is something for you to do in the world. So long as you can sweeten another's pain, life is not in vain." --Helen Keller
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A pair of questions regarding Skype for Windows 10
Michele Barbi
Hi guys,
first of all I should say that I am runnig Skype for Windows desktop instead of the one for Windows 10. During a Tandem session with a friend of mine, I discovered that she's using the one for Windows 10 instead, the one from the Microsoft store; at least, I think so. So here are the questions: 1. Is there a way to add this app in the desktop? 2. Since there were some problems when going back to Skype, I decided to install the scripts by Doug Lee, but apparently they're not recognized correctly. Her JAWS version is 2020, but she still has build 2001. What can we do? Bye! Barbuz -- Inviato da Thunderbird su Windows 10
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Re: Skype sign-in focus problem finally identified, workaround available
Luis Thorin
Hi Doug, how are you? This is Luis Thorin from Blind inc. I have been a
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member of your page for a long time, and I need to make sure I am setting everything up properly. I have done yearly backup and restoere and I need to know how to verifyeverything is working with your scripts and then there's the Microsoft scripts which I hope I am not using. How can I re-install everything or check if everything is as it should be? Thank you. I am living in Samos, Greece for the last 8 years. It is very nice here. Please let me know if you are planning to come to Greece, and maybe we can meet or talk. Have a great month. Luis
-----Original Message-----
From: main@skypeenglish.groups.io [mailto:main@skypeenglish.groups.io] On Behalf Of Doug Lee Sent: Wednesday, January 27, 2021 6:20 PM To: main@skypeenglish.groups.io Subject: Re: [skypeenglish] Skype sign-in focus problem finally identified, workaround available I submitted first through Skype itself and then also through the feedback portal on the Skype website. I did not use the Feedback Hub, both because that looks like it's more for Windows ingeneral and because I am using an offline Windows account on this computer. On Wed, Jan 27, 2021 at 08:05:52AM -0800, Sarah k Alawami wrote: Have you submitted this via the feedback portal windows f as well? If not, I would highly suggest doing this; as you will probably get microsoft's attention better, and people can upvote it. -- Sarah Alawami, owner of TFFP. . For more info go to our [1]website. Check out my [2]adventures with a shadow machine. to subscribe to the feed click [3]here and you can also [4]follow us on Our [5]discord is where you will know when we go live on [6]twitch. Feel free to give the channel a follow and see what is up there. For stream archives, products you can buy and more visit [7]my main lbry page and my [8]tffp lbry page You will also be able to buy some of my products and eBooks there. Finally, to become a patron and help support the podcast go [9]here On 27 Jan 2021, at 7:38, Doug Lee wrote: Now and then over the last few months, I received reports from people who suddenly got signed out of Skype and could not sign back in. Invariably, the ultimate complaint was that Tab, Shift+Tab, and pretty much every key on the keyboard appeared to do nothing. Here I present some details and sort of a workaround to the problem. First, why are people being signed out? I believe when you switch between two different clients on a single machine, specifically between the Microsoft Store client and the Desktop client, you are automatically signed out and must sign in again. There may also be cases where changing between Skype versions will cause this, though that's a guess. Why does the keyboard stop working? When the sign-in screen first appears, it works fine. However, if you mistype a password and sign-in fails, the next screen does not work. Though I have not determined fully the reason for this, JAWS becomes confused as to what is in focus. There appear to be several subcases of this issue; namely, first screen appearance, after Tab has been used in this screen one or more times, after Alt+Tab has been used, and possibly a fourth case after Tab has been used subsequent to Alt+Tab. It looks possible (though tricky) to script for this problem, but the problem absolutely should be fixed in Skype itself and will be far more reliable when fixed there. Unfortunately, the only workaround I currently know is to shut down Skype, such as with Ctrl+Q, bring it up again, and type very carefully. :-) This works because the first sign-in screen to appear works properly. I just submitted via Feedback in Skype itself the following entry: URGENT: Screen readers can't use the sign-in screen after the first failed login attempt because they become confused on location of focus. Steps to reproduce: Sign out, try sign-in with wrong password, try to sign in again. Workaround: Unload Skype with Ctrl+Q, relaunch, and make no mistakes on first attempt. -- Doug Lee dgl@... http://www.dlee.org Level Access doug.lee@... http://www.LevelAccess.com "Never does the human soul appear so strong as when it foregoes revenge, and dares forgive an injury." --E. H. Chapin
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Re: Skype sign-in focus problem finally identified, workaround available
Doug Lee
I submitted first through Skype itself and then also through the feedback portal on the Skype website. I did not use the Feedback Hub, both because that looks like it's more for Windows ingeneral and because I am using an
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offline Windows account on this computer.
On Wed, Jan 27, 2021 at 08:05:52AM -0800, Sarah k Alawami wrote:
Have you submitted this via the feedback portal windows f as well? If not, I would highly suggest doing this; as you will probably get microsoft's attention better, and people can upvote it. -- Sarah Alawami, owner of TFFP. . For more info go to our [1]website. Check out my [2]adventures with a shadow machine. to subscribe to the feed click [3]here and you can also [4]follow us on Our [5]discord is where you will know when we go live on [6]twitch. Feel free to give the channel a follow and see what is up there. For stream archives, products you can buy and more visit [7]my main lbry page and my [8]tffp lbry page You will also be able to buy some of my products and eBooks there. Finally, to become a patron and help support the podcast go [9]here On 27 Jan 2021, at 7:38, Doug Lee wrote: Now and then over the last few months, I received reports from people who suddenly got signed out of Skype and could not sign back in. Invariably, the ultimate complaint was that Tab, Shift+Tab, and pretty much every key on the keyboard appeared to do nothing. Here I present some details and sort of a workaround to the problem. First, why are people being signed out? I believe when you switch between two different clients on a single machine, specifically between the Microsoft Store client and the Desktop client, you are automatically signed out and must sign in again. There may also be cases where changing between Skype versions will cause this, though that's a guess. Why does the keyboard stop working? When the sign-in screen first appears, it works fine. However, if you mistype a password and sign-in fails, the next screen does not work. Though I have not determined fully the reason for this, JAWS becomes confused as to what is in focus. There appear to be several subcases of this issue; namely, first screen appearance, after Tab has been used in this screen one or more times, after Alt+Tab has been used, and possibly a fourth case after Tab has been used subsequent to Alt+Tab. It looks possible (though tricky) to script for this problem, but the problem absolutely should be fixed in Skype itself and will be far more reliable when fixed there. Unfortunately, the only workaround I currently know is to shut down Skype, such as with Ctrl+Q, bring it up again, and type very carefully. :-) This works because the first sign-in screen to appear works properly. I just submitted via Feedback in Skype itself the following entry: URGENT: Screen readers can't use the sign-in screen after the first failed login attempt because they become confused on location of focus. Steps to reproduce: Sign out, try sign-in with wrong password, try to sign in again. Workaround: Unload Skype with Ctrl+Q, relaunch, and make no mistakes on first attempt. -- Doug Lee dgl@... http://www.dlee.org Level Access doug.lee@... http://www.LevelAccess.com "Never does the human soul appear so strong as when it foregoes revenge, and dares forgive an injury." --E. H. Chapin
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Re: Skype sign-in focus problem finally identified, workaround available
Have you submitted this via the feedback portal windows f as well? If not, I would highly suggest doing this; as you will probably get microsoft's attention better, and people can upvote it. -- Sarah Alawami, owner of TFFP. . For more info go to our website. Check out my adventures with a shadow machine. to subscribe to the feed click here and you can also follow us on twitter Our discord is where you will know when we go live on twitch. Feel free to give the channel a follow and see what is up there. For stream archives, products you can buy and more visit my main lbry page and my tffp lbry page You will also be able to buy some of my products and eBooks there. Finally, to become a patron and help support the podcast go here
On 27 Jan 2021, at 7:38, Doug Lee wrote:
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Skype sign-in focus problem finally identified, workaround available
Doug Lee
Now and then over the last few months, I received reports from people who suddenly got signed out of Skype and could not sign back in. Invariably, the ultimate complaint was that Tab, Shift+Tab, and pretty much every key on
the keyboard appeared to do nothing. Here I present some details and sort of a workaround to the problem. First, why are people being signed out? I believe when you switch between two different clients on a single machine, specifically between the Microsoft Store client and the Desktop client, you are automatically signed out and must sign in again. There may also be cases where changing between Skype versions will cause this, though that's a guess. Why does the keyboard stop working? When the sign-in screen first appears, it works fine. However, if you mistype a password and sign-in fails, the next screen does not work. Though I have not determined fully the reason for this, JAWS becomes confused as to what is in focus. There appear to be several subcases of this issue; namely, first screen appearance, after Tab has been used in this screen one or more times, after Alt+Tab has been used, and possibly a fourth case after Tab has been used subsequent to Alt+Tab. It looks possible (though tricky) to script for this problem, but the problem absolutely should be fixed in Skype itself and will be far more reliable when fixed there. Unfortunately, the only workaround I currently know is to shut down Skype, such as with Ctrl+Q, bring it up again, and type very carefully. :-) This works because the first sign-in screen to appear works properly. I just submitted via Feedback in Skype itself the following entry: URGENT: Screen readers can't use the sign-in screen after the first failed login attempt because they become confused on location of focus. Steps to reproduce: Sign out, try sign-in with wrong password, try to sign in again. Workaround: Unload Skype with Ctrl+Q, relaunch, and make no mistakes on first attempt. -- Doug Lee dgl@... http://www.dlee.org Level Access doug.lee@... http://www.LevelAccess.com "The most exhausting thing in life is being insincere." - Anne Morrow Lindbergh {American Author}
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Re: skype update problems/ update
Jerry Pryde
As long as it's working, you're flying.
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On 2020-12-31 5:21 p.m., Gary Jackson wrote:
Here's what I did.
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Re: skype update problems/ update
Gary Jackson
Here's what I did.
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1. signed into my skype account on different computer, running 8.66. After a few minutes it automatically updated to 8.67, and still worked. I left it running. Came back to this one and un-installed 8.67. 3. then downloaded the setup from skype.com 4. ran the setup, of course it acted like it was brand new. It stopped at first with nothing as it was before. The sign in window then opened with account options. This time it had an additional option to sign in with My MS account. I didn't choose that but instead moved to the armadillo409 accunt o unt. This time it indeead sign in and went through typicall options. Here's a funny thing. The version I'm on right now is version8.67.0.97. The version on the other computer is: 8.67.0.99,
On 12/31/2020 2:51 PM, Doug Lee wrote:
I doubt a reinstall changes a login issue since credentials would be remotely validated; but yes, you should be able to remove Skype and reinstall it.
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Re: skype update problems
Doug Lee
I doubt a reinstall changes a login issue since credentials would be remotely validated; but yes, you should be able to remove Skype and reinstall it.
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The Store version and the Desktop version have the same interface but are technically different applications by the way. This issue should also be immune to which of those you run. I've logged in from both myself with the same account.
On Thu, Dec 31, 2020 at 02:42:33PM -0600, Gary Jackson wrote:
Doug, can skype be re-installed by downloading the setup file and running it? Haven't heard that suggestion yet. Gary On 12/31/2020 1:24 PM, Doug Lee wrote: Since this sounds then like a Microsoft issue, my next suggestion is the Skype Support page at https://support.skype.com/en/skype/all/ -- Doug Lee dgl@... http://www.dlee.org Level Access doug.lee@... http://www.LevelAccess.com "Pray devoutly, but hammer stoutly." --Sir William G. Benham
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Re: skype update problems
Jerry Pryde
I was just thinking about that.
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Uninstall it, go to www.skype.com and download it direct. I've done that with other versions and it seemd to work.
On 2020-12-31 3:42 p.m., Gary Jackson wrote:
Doug, can skype be re-installed by downloading the setup file and running it? Haven't heard that suggestion yet.
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Re: skype update problems
Gary Jackson
Doug, can skype be re-installed by downloading the setup file and running it? Haven't heard that suggestion yet.
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Gary
On 12/31/2020 1:24 PM, Doug Lee wrote:
Since this sounds then like a Microsoft issue, my next suggestion is the Skype Support page at https://support.skype.com/en/skype/all/
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Re: skype update problems
Doug Lee
Since this sounds then like a Microsoft issue, my next suggestion is the Skype Support page at https://support.skype.com/en/skype/all/
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I was going to suggest the Disability Answer Desk, but that page says to go to the above page for Skype support and that the Answer Desk is not able to help with account issues.
On Thu, Dec 31, 2020 at 01:15:01PM -0600, Gary Jackson wrote:
I've reset my password and get the same exact results. Gary On 12/31/2020 12:45 PM, Doug Lee wrote: That's honestly the sort of thing that would happen if the password is wrong or changed. Assuming the email address associated with the account still reaches you, you might try a password reset. I don't know why this issue -- Doug Lee dgl@... http://www.dlee.org Level Access doug.lee@... http://www.LevelAccess.com Reality is not what we see. Reality is what is, whether we see it or not. (03/01/09)
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Re: skype update problems
Gary Jackson
I've reset my password and get the same exact results.
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Gary
On 12/31/2020 12:45 PM, Doug Lee wrote:
That's honestly the sort of thing that would happen if the password is wrong or changed. Assuming the email address associated with the account still reaches you, you might try a password reset. I don't know why this issue
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Re: skype update problems
Jerry Pryde
All I did was click on the notification thing, and let it install automatically. It should load when I restart, which I haven't tried yet.
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On 2020-12-31 1:30 p.m., Gary Jackson wrote:
I copied all of the speech history, it still fails to completely load. Tried the options to sign in with Gary Jackson, armadillo409. And then tried signing in with a different account and chose my account, armadillo409 but get the same results. Here's the history. BTW, did you guys have to enter your password twice? It seems to be asking for it twice here.
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Re: skype update problems
Doug Lee
That's honestly the sort of thing that would happen if the password is wrong or changed. Assuming the email address associated with the account still reaches you, you might try a password reset. I don't know why this issue
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would coincide with a Skype update except that a Skype update of course forces Skype to restart.
On Thu, Dec 31, 2020 at 12:30:02PM -0600, Gary Jackson wrote:
I copied all of the speech history, it still fails to completely load. Tried the options to sign in with Gary Jackson, armadillo409. And then tried signing in with a different account and chose my account, armadillo409 but get the same results. Here's the history. BTW, did you guys have to enter your password twice? It seems to be asking for it twice here. Skype cannot be used for emergency calling. Sign in with Gary Jackson, armadillo409 Button To activate press spacebar. Use another account Button To activate press spacebar. Use your Skype or Microsoft account. Need help? Need help? Link Enter the password for armadillo409 password edit Required Enter password Because you’re accessing sensitive info, you need to verify your password. Type in text. Pasted Forgot password? Link selected ••••••••••••• Enter the password for armadillo409 password edit Required ••••••••••••• Enter password Because you’re accessing sensitive info, you need to verify your password. Type in text. Forgot password? Link Sign in with a security key Link Sign in with a different Microsoft account Link Sign in Button To activate press spacebar. file:///Index.html On 12/31/2020 6:03 AM, Doug Lee wrote: I just updated to 8.67.0.99 without incident, but mine signs in automatically. Let me know if this one resolves itself; I wonder if it's something like a busy Microsoft server that caused your sign-in to fail temporarily. -- Doug Lee dgl@... http://www.dlee.org Level Access doug.lee@... http://www.LevelAccess.com "While they were saying among themselves it cannot be done, it was done." --Helen Keller
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Re: skype update problems
Gary Jackson
I copied all of the speech history, it still fails to completely load. Tried the options to sign in with Gary Jackson, armadillo409. And then tried signing in with a different account and chose my account, armadillo409 but get the same results. Here's the history. BTW, did you guys have to enter your password twice? It seems to be asking for it twice here.
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Skype cannot be used for emergency calling. Sign in with Gary Jackson, armadillo409 Button To activate press spacebar. Use another account Button To activate press spacebar. Use your Skype or Microsoft account. Need help? Need help? Link Enter the password for armadillo409 password edit Required Enter password Because you’re accessing sensitive info, you need to verify your password. Type in text. Pasted Forgot password? Link selected ••••••••••••• Enter the password for armadillo409 password edit Required ••••••••••••• Enter password Because you’re accessing sensitive info, you need to verify your password. Type in text. Forgot password? Link Sign in with a security key Link Sign in with a different Microsoft account Link Sign in Button To activate press spacebar. file:///Index.html
On 12/31/2020 6:03 AM, Doug Lee wrote:
I just updated to 8.67.0.99 without incident, but mine signs in automatically. Let me know if this one resolves itself; I wonder if it's something like a busy Microsoft server that caused your sign-in to fail temporarily.
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Re: skype update problems
Michele Barbi
Hi guys, I personally received a notification in Skype which was not very accessible, but after clicking I got updated to 8.67.0.99 without problems. What I noticed though is that in latest period they released many hotfixes for Skype 8.67, though apparently for Windows only.
Bye to all, and happy 2021! Barbuz -- Inviato da Thunderbird su Windows 10
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Re: skype update problems
Jerry Pryde
Same here, complete with test call, and messaging. It all seems
to be working here as well.
On 2020-12-31 8:18 a.m., inamuddin khan
wrote:
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Re: skype update problems
inamuddin khan
Mine has just updated to Skype 8.67.99 and signed in without incidence too! With regards from Inamuddin with the skype ID: Charlsdarwin1
Sent from Mail for Windows 10
From: Doug Lee
Sent: Thursday, December 31, 2020 5:03 PM To: main@skypeenglish.groups.io Subject: Re: [skypeenglish] skype update problems
I just updated to 8.67.0.99 without incident, but mine signs in automatically. Let me know if this one resolves itself; I wonder if it's something like a busy Microsoft server that caused your sign-in to fail temporarily.
On Thu, Dec 31, 2020 at 05:15:09AM -0600, Gary Jackson wrote: Hey all,
My skype just updated to version: 8.67.0.99, and it has not let me sign in yet, after many tries. Is anybody else having trouble? It says that Doug Lee's scripts are loaded but I am not able to gwet to anything such as chat list.
Gary
-- Doug Lee dgl@... http://www.dlee.org Level Access doug.lee@... http://www.LevelAccess.com In laughter, love is found; but in tears, it is forged. (12/09/01)
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Re: skype update problems
Doug Lee
I just updated to 8.67.0.99 without incident, but mine signs in automatically. Let me know if this one resolves itself; I wonder if it's something like a busy Microsoft server that caused your sign-in to fail temporarily.
toggle quoted messageShow quoted text
On Thu, Dec 31, 2020 at 05:15:09AM -0600, Gary Jackson wrote:
Hey all, My skype just updated to version: 8.67.0.99, and it has not let me sign in yet, after many tries. Is anybody else having trouble? It says that Doug Lee's scripts are loaded but I am not able to gwet to anything such as chat list. Gary -- Doug Lee dgl@... http://www.dlee.org Level Access doug.lee@... http://www.LevelAccess.com In laughter, love is found; but in tears, it is forged. (12/09/01)
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