Re: problem with jaws 2020 and skype 8.63

Doug Lee

This looks very much like a problem I've seen in Teams that was fixed there by now in Teams itself. The basic situation is this: The Skype accessibility information starts showing up in a different window than the one that
gets focus, so JAWS and probably all other screen readers fail to figure out correctly what's going on.

Interestingly enough, the solution is often as simple as maximizing the window, such as with Windows+UpArrow. Sometimes in Teams, it was necessary to minimize first and then maximize; but I'm not seeing that here in Skype
so far. I believe you are finding the min-then-max approach more effective though, based on our Skype chat.

On Wed, Aug 05, 2020 at 07:07:47PM +0200, Michele Barbi wrote:
Hi Mike, effectively yes I noticed it too, I fixed it by restarting Skype as
well. Basically, after a call hangs up JAWS is not intercepting anything, and
when pressing insert+t apart from Skype it says something like, get xml
returned nothing. Scripts are installed, I use revision 174.



Inviato da Thunderbird su Windows 10

Doug Lee dgl@...
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