Skype was probably the first successful cross-platform video
conferencing app in the world that really took off. It's a pity that
even after so many years, it continues to slow Windows computers
down and cause all sorts of problems. Skype has always been plagued
with some of the other issues. Case in point: the microphone. There
are many users who have been facing the Skype microphone not working
issue on Windows 10 PC.
To check if your microphone is working properly on Skype, you can
make a test call to
it'll record your message and play it back to you. If you can't hear
your voice back, then there is a chance, your Mic is not working. In
this post, we will take a look at some settings that you should
enable in order for it to work and some troubleshooting steps that
will help resolve the issue.
Skype Microphone Not Working
Why? When you install Skype for the first time, you are asked to
give some necessary permissions that help Skype function
correctly. One of those permissions is access to the microphone.
I know what you are thinking. There is no need to reinstall Skype
to give necessary microphone permissions. True. But reinstalling
an app can also remove bad and corrupted files from the system. A
fresh install can solve quite a few software problems. This is why
it is the first step.
Don't worry about your contacts and other data as they will all
appear once you log back in using your Microsoft account.
2. Install Directly
Microsoft got a lot of things right with the Windows 10 and
Windows Store is one of them. All Microsoft owned and developed
software are now available in a single place which is reliable and
pre-installed on all licensed Windows PC. The thing is that many
users have reported that installing software directly from the
developer's site solves the microphone issue. To do so, visit the
Skype site using the link below and select Skype for Windows and
not Skype for Windows 10 from the drop-down menu.
Install it and see if the microphone on Skype is working or not.
3. Microphone Permissions
It is also possible that even after you gave the necessary
permissions to Skype to use and communicate via the microphone,
due to a bug or change in setting, it was toggled off in the
Windows Settings itself. To check, press the Ctrl+I keys on the
keyboard and select Privacy.
Select Microphone from the left window pane and scroll a little to
find a list of all the apps that need to use the microphone. Find
Skype in the list and make sure it is toggled on.
Check if Skype microphone is working on your laptop.
4. Skype Audio Settings
Just like Windows 10 settings, there are audio settings inside
Skype that you need to check to make sure that volume, speakers,
and the correct microphone are selected. To do that, open Skype on
Windows 10 and click on the menu icon to go to Settings.
Select Audio and Video in the left-pane and you will see different
options. Make sure that the correct Microphone device is selected.
Sometimes, there are more than one. For example, in my laptop,
there is Realtek High Definition Audio and Default communications
device. Do not select the default one as it won't work in most
To be on the safer side, select Automatically adjust microphone
settings option. This will tell Skype to manage settings to the
optimum level. Alternatively, if it was already selected and the
microphone was not working, you may try and deselect that option.
Maybe Skype was not managing it the right way?
5. Sound Drivers
Drivers are a necessary component of every software that you
install on a Windows computer. The job of a driver is to allow the
software to connect and communicate with the hardware device, in
our case, it is the sound card. If the drivers are out of date or
the files are corrupted, it may lead to irregularities in the
functioning of the microphone on Skype. Open Device Manager by
searching for it in the Windows Start button menu. Find and
double-click on Sound, video, and game controllers option.
Your sound card should be listed here. Scroll down a little to
find and select the same sound card that you had selected in the
Skype settings above and right-click on it to select Update
This will take some time and I recommend you to close Skype and
reboot your computer once before testing if Skype microphone is
working properly or not.
6. Restart Windows Audio Service
For every software or app installed on Windows, there is a
respective service that runs in the background and does the heavy
lifting. For the microphone and other audio services, it is the
Windows Audio service. Make sure it is running and if not, start
it. To do so, press the Windows key+R on your keyboard to open the
Run command prompt. Type services.msc and hit Enter.
Search for Windows Audio in the list and right-click on it to
Start it. If it is already running, the option would be grayed
out. In that case, you should click on the Restart option. This
should jump start things.
If the service was not running when you checked, it is possible
that by default, it is set to not run when the computer reboots.
We don't want that because that would mean you going through all
the steps all over again. So, click on Properties on the same
menu. Under the General tab, Select Automatic in the Startup type
Click on Apply and OK when done. Check if Skype microphone is
working on your Windows 10 computer.
7. Exclusive Control
Skype is not the only software on your computer that needs to use
the microphone. There can be a number of services other than
Skype. Sometimes, some apps will go a step further and take
exclusive control over the microphone, disallowing any other app
to use it. Sad. In our world, it's called a monopoly which is
always bad for the end users.
To check, open Control Panel and navigate to the following
Control Panel > Sound > Recording tab. There, double-click
on the Microphone option to reveal a popup. Select the Advanced
tab here and make sure that both the options under the Exclusive
mode are unselected.
- Allow applications to take exclusive control of this device
- Give exclusive mode applications priority
8. Configure Bluetooth Devices
Are you using a Bluetooth device to communicate using Skype? This
can also be a solution if the default microphone on your laptop is
not working due to any other reason. In that case, try a headphone
or an earphone with a Bluetooth. If that is not working either,
search for Manage Audio Devices in the Windows Search. Under the
Playback tab, you will see that your connected Bluetooth device is
The first option is the hands-free option which should be disabled
if you want to use the connected headphone's microphone. If it is
not disabled, to do so, right-click on the hands-free Bluetooth
headphone option and select Disable to disable it. Note that the
second listing should stay enabled.
There is also an option to make the connected Bluetooth device as
your default device. That way, you won't have to go through all
the troubleshooting steps the next time you open Skype to chat
with your friends and relatives. To do so, in the same menu, you
will find Set as default device option. If it is available, click
on it then enable it.
Skype Microphone Not Working Issue
Skype is a great software however not without its flaws. The
microphone issue is not something new however some of the
solutions mentioned in this guide are. So make sure to go through
all the steps mentioned in the guide to resolve the issue.
Sent from a galaxy far, far away.
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