More info on the update to Skype version 8
Hello, Skype community! We hope you're all
enjoying the latest updates to Skype version
8 for desktop, mobile, and tablet devices.
We wanted to share a few more details on the
ongoing update to Skype version 8 https://blogs.skype.com/news/2018/07/16/upgrade-to-the-latest-version-of-skype-for-desktop/
to keep you up to speed on the latest info.
Why update everyone to Skype version 8?
The update from version 7 to version 8
allows us to unify the experience of using
Skype across all desktop and mobile
platforms. Unlike older versions, all
version 8 applications are optimized to work
in conjunction with our modern,
mobile-friendly cloud services architecture,
which has allowed us to deliver features
such as video messaging and mobile group
video calling over the past couple years.
With a unified experience and with all
applications now no longer having to support
legacy architecture, our engineering teams
can deliver features and quality
improvements to customers much more quickly.
What can you expect over the next several
We're sending an email to people still
using older Skype versions so they know the
update is coming. We published a blog post
and have communicated the change in this
forum, but we want to be sure everyone who
might be impacted by this change is
well-informed. We expect everyone who might
be impacted to receive an email notification
by the end of October.
Then we'll start requiring people to update
to Skype version 8 in waves over the next
several months. Not everyone will be
required to update at once.
Desktop: First wave begins on 11/1/2018
Mobile devices and tablets: First wave
begins on 11/15/2018
We strongly recommend you update now, prior
to being required to do so, to avoid any
interruption in service. Find out how to
download the latest Skype versions here https://www.skype.com/upgrade-skype/.
Skype version 14 is available for Windows 10
PCs in the Microsoft Store for Skype
Insiders. It is based on version 8, but has
additional features to better integrate with
the platform. You can run version 8 for
desktop and version 14 for Windows 10 PCs at
the same time on your PC. We'll keep
releasing updates to version 14 as we update
We'll continue to update Skype version 8 and
version 14 based on your feedback and
communicate what's changing as we go.
Your feedback on the update to Skype version
Many of you have taken the time to share
your thoughts on this update. Thank you. We
appreciate it! We learned how important it
is to you to maintain feature parity with
older Skype versions and we're working
towards that goal. Here's a few examples of
features we've already brought back based on
your feedback and a few more we're going to
work on next.
Working on these now These are next
Fundamentals Performance improvements
Keyboard shortcuts guide
Show Skype version on sign-in screen Even
more performance improvements
Resizable left pane on desktop
Swipe actions on mobile
Calling Setting for a secondary ringing
Advanced webcam settings
Separate Skype volume control on Mac
Setting for incoming call notifications when
in Do Not Disturb mode Indicator for who's
talking in large calls
Easier switch between cameras
Select which app or window to share when
Messaging Find within current conversation
Setting to change font size on desktop
Share a Skype contact
Global conversation search shows more than
Customize “Enter” or "Return" to send
message or add a line
Save-as for audio files like mp3
Hide conversations in chat list
Setting to disable link previews Find in
current conversation shows more than 30
Contacts/people Setting for allowing Skype
to Skype calls only from contacts
Improved availability status
Add phone number as a contact
Global people search shows more than 20
results Add phone number to an existing
More control over availability status
Setting for allowing calls to your Skype
Number only from contacts
Address book sync on Mac
Store app for Windows 10 PC Improve
copy-paste to dialpad
App icon in system tray Split view
Contributing to the Skype community
Have feedback of your own to share? New to
the Skype community? There are many places
where you can tell us what you think about
using Skype! Join the community wherever
you're most comfortable and we'll be there.
Reporting problems in Skype
If you need to report a problem and are a
Skype Insider using a preview build of
Skype, you can submit in the app using the
Skype Support Bot to easily submit
screenshots and logs for the problem you're
experiencing. Use this option when Skype
isn't behaving to help us investigate.
Giving feedback in Skype
You can provide feedback on using Skype
within the app in the "Help and feedback"
section of Settings. Use this to tell us
what we should build next.
Surveys in Skype
From time to time, you'll be prompted to
provide more information on the Skype
experience within Skype. This information is
shared with the Skype engineering squads as
they prioritize work on their backlogs.
Ratings and reviews in the app stores
This information is retrieved on a regular
basis and reported out to the Skype
engineering squads to ensure we're trending
upwards and to understand what is top of
mind for you. You can expect a response from
us only when we need more information about
a problem you've reported.
Windows Feedback Hub
This is the best place to go if you can
consistently reproduce a problem using Skype
on Windows 10. It supplies Skype engineers
with rich information which makes
investigating your problem easier. Be sure
to check out the "Recreate my problem"
option in the "Additional details" section
when submitting your feedback in this app.
This site was created recently to ensure
everyone can share ideas on how to improve
Skype regardless of which platform you use.
As we release updates to the Skype
experience, we'll update the submissions on
this site to keep you informed. Register
today and join the discussion.
Skype Community Forum on Answers https://answers.microsoft.com/en-us/skype
Visit this site to get technical support
from support agents or participate in
discussions with the Skype engineering team.
This is where we post the most detailed
information about new experiences as they
are released to Skype Insiders and then to
others within the Skype community.
Follow @SkypeInsider for all the latest info
on new features coming to Skype. Tweet at us
if you see anything broken in newly released
updates or want to share ideas you have for
Detailed feedback on what you love or hate
about Skype is always appreciated. Personal
insults or threatening comments are not. As
we work together to shape Skype's future,
the Skype customer success squad is going to
spend more time moderating our feedback
channels to ensure they are a positive
environment for everyone.
Thank you for supporting Skype.