jennifer parry <music334@...>
My account has been locked out as got hacked.
I have tried unsuccessfully to go through the account recovery process.
The form is complex at best. Once you get passed filling out your personal details and audio capture, then nominating another email address to be contacted at, you then have to provide details of 3 contacts and 3 recent email subjects you have sent to them. Also details about any purchases. After doing this, the feedback was I had not sent sufficient information to recover my account.
I’m interested to know if anyone has done this successfully. if so, how was this done.
Otherwise it will mean creating a new account.
Thanks and regards